The WestAir vision is to be the best and most respected independent distributor of gases & equipment.

Our Mission is to provide the best Customer Service with well-trained, courteous employees, providing customer solutions, guided by hands-on leadership. Does this sound like you, too? Make sure to check out our careers page.

Below you'll find the WestAir Commitment to Customer Service summarized in 12 Points that you can count on from each WestAir employee.

  • Do what you say you’re going to do
  • Greet guests immediately upon arrival
  • Refreshments offered to all of our guests
  • Well stocked locations
  • Answer all telephones by the third ring
  • Maximum customer hold time is 20 seconds
  • Respond to all inquiries within 1 hour
  • First person who makes contact, owns the experience
  • Will-calls ready within 30 minutes
  • Same day delivery service available
  • Cylinders maintained above industry standards
  • The highest standard of professionalism from our employees, vehicles, and all facilities
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  • Customer_Service_Team_website.jpg

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