The WestAir vision is to be the best and most respected independent distributor of gases & equipment.
Our Mission is to provide the best Customer Service with well-trained, courteous employees, providing customer solutions, guided by hands-on leadership. Does this sound like you, too? Make sure to check out our careers page.
Below you'll find the WestAir Commitment to Customer Service summarized in 12 Points that you can count on from each WestAir employee.
Do what you say you’re going to do
Greet guests immediately upon arrival
Refreshments offered to all of our guests
Well stocked locations
Answer all telephones by the third ring
Maximum customer hold time is 20 seconds
Respond to all inquiries within 1 hour
First person who makes contact, owns the experience
Will-calls ready within 30 minutes
Same day delivery service available
Cylinders maintained above industry standards
The highest standard of professionalism from our employees, vehicles, and all facilities
